Akitá Laboratories
Terms of Service
These terms apply to the use of Akitá Laboratories LLC websites, professional services, Akitá AgentOS, Hermes-based implementations, and any application, connector, dashboard, portal, or tool developed, configured, or hosted by Akitá.
Last updated: May 7, 2026
1. Acceptance
By using our sites, submitting a form, contracting services, or using an app developed by Akitá, you accept these terms. If you act on behalf of a company, you confirm that you have authority to accept these terms for that entity.
2. Services and digital products
Akitá may provide consulting, design, software development, agents, automations, connectors, hosting, maintenance, content, marketing, and operational tools. The scope, pricing, deliverables, support, and timelines of each project are defined in applicable proposals, contracts, invoices, statements of work, or written agreements.
3. Agents, AI, and responsible use
Agents configured by Akitá may help execute tasks, summarize information, generate content, use tools, and connect systems. The client is responsible for reviewing important outputs, configuring appropriate permissions, complying with applicable laws, and avoiding illegal, discriminatory, abusive uses or unauthorized processing of sensitive information.
4. Accounts, credentials, and external tools
Some implementations may require client-owned accounts or APIs, including model providers, CRM, email, messaging, calendars, social platforms, hosting, or third-party tools. The client is responsible for maintaining those accounts, paying third-party charges, and granting correct permissions. Akitá is not responsible for interruptions or changes caused by external providers.
5. Payments, setup, and monthly modules
Setup fees, monthly subscriptions, modules, connectors, hosting, support, and custom work are charged according to the applicable proposal or agreement. Third-party charges, model usage, or client API usage may be billed separately by those providers. Non-payment may result in paused or suspended services.
6. Intellectual property
Unless otherwise agreed in writing, the client retains its data, brand, and provided content. Akitá retains methodologies, internal tools, frameworks, templates, know-how, reusable components, and pre-existing technology. Specific code or deliverables are licensed or transferred according to the project agreement.
7. Availability and changes
We work to keep services stable, but we do not guarantee uninterrupted availability. We may perform maintenance, improvements, infrastructure changes, or security updates. Preview, beta, or prototype apps may change, fail, or require adjustments.
8. Limitation of liability
To the extent permitted by law, Akitá will not be liable for indirect damages, lost profits, data loss, business interruptions, or decisions made solely from automated outputs. Akitá's total liability is limited to the amount paid for the specific service that gave rise to the claim during the applicable period defined by contract or law.
9. Termination
Either party may terminate services according to the applicable agreement. Upon termination, Akitá may disable access, export reasonably available data where applicable, and delete or archive systems according to operational, legal, and contractual policies.
10. Contact
For questions about these terms, email [email protected].
