Akitá Laboratories
Privacy Policy
This policy explains how Akitá Laboratories LLC collects, uses, and protects information when a person visits our sites, requests services, uses agents configured by Akitá, or uses any application, connector, dashboard, portal, or tool developed or hosted by Akitá.
Last updated: May 7, 2026
1. Scope
This applies to akitapr.com, Akitá AgentOS, Hermes-based implementations, forms, CRM, integrations, automations, internal apps, client portals, connectors, and any digital product that Akitá develops, configures, or operates for clients. If a specific app has an additional policy, that policy supplements this one.
2. Information we may collect
We may collect contact information, name, email, phone, company, form messages, support requests, data needed to operate an app, basic technical information, logs, preferences, content provided by the user, and data from connected tools when the client authorizes that integration.
3. How we use information
We use information to respond to requests, create leads in our CRM, provide services, configure agents, operate apps, maintain connectors, improve security, resolve errors, generate reports, meet legal obligations, and communicate with clients or prospects.
4. Agents, models, and integrations
When Akitá configures agents or automations, the agent may process information the client chooses to share or connect. Depending on configuration, the client may use their own model provider or API account. Akitá does not sell personal data. Data is used to perform requested functions and maintain contracted services.
5. Third-party tools
We may integrate services such as CRM, email, calendars, messaging, hosting, analytics, payments, storage, AI model providers, and external APIs. Each provider may have its own terms and policies. We limit shared information to what is necessary to operate the service or integration.
6. Security and retention
We apply reasonable measures to protect information, including access controls, credential separation, and secure development practices. We retain information only while necessary to provide services, meet obligations, resolve disputes, maintain business records, or as required by law.
7. Rights and requests
A person may request access, correction, or deletion of personal information where applicable. Some requests may be limited by legal obligations, security, active contracts, or legitimate operational needs.
8. Contact
For privacy questions, email [email protected] or use Akitá's official channels.
